Subject: 500 Internal Server Error: Object Reference Not Set When Creating Shape in PPTX
Description:
Hello Aspose Support Team,
I’m experiencing an issue with the Aspose.Slides Cloud API when attempting to create a shape (specifically, a table) in a PPTX file. The API call results in a 500 Internal Server Error, with the following response:
**Please note: this was working few weeks before **
Error Details:
File "/home/cmp/Projects/fca-report/venv/lib/python3.10/site-packages/asposeslidescloud/rest.py", line 289, in POST
return self.request("POST", url,
File "/home/cmp/Projects/fca-report/venv/lib/python3.10/site-packages/asposeslidescloud/rest.py", line 244, in request
raise ApiException(http_resp=r)
asposeslidescloud.rest.ApiException: (500)
Reason: Internal Server Error
HTTP response headers: HTTPHeaderDict({'Date': 'Wed, 28 Aug 2024 10:06:04 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '243', 'Connection': 'keep-alive', 'server': 'nginx/1.19.9'})
HTTP response body: Object reference not set to an instance of an object.
Parameters Used in the API Call:
- file_name:
Chart-QAAdmin-08_28_2024_06_05_57.pptx - slide_index:
1 - folder_name:
ppt/dev/ - aspose_storage:
Report - dto:
{'alternate_links': None,
'alternative_text': None,
'alternative_text_title': None,
'columns': [{'width': 169.5},
{'width': 169.5},
{'width': 169.5},
{'width': 169.5}],
'effect_format': None,
'fill_format': None,
'first_col': None,
'first_row': None,
'height': None,
'hidden': None,
'horizontal_banding': None,
'hyperlink_click': None,
'hyperlink_mouse_over': None,
'last_col': None,
'last_row': None,
'line_format': None,
'name': None,
'right_to_left': None,
'rows': [{'cells': [{'border_bottom': {'alignment': None,
'begin_arrow_head': None,
'cap_style': None,
'custom_dash_pattern': None,
'dash_style': None,
'end_arrow_head': None,
'fill_format': None,
'join_style': None,
'miter_limit': None,
'sketch_type': None,
'style': None,
'width': 0},
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'border_right': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'border_top': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None}],
'height': None,
'minimal_height': 70},
{'cells': [{'border_bottom': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'border_right': {'alignment': 'Center',
'begin_arrow_head': None,
'cap_style': 'Flat',
'custom_dash_pattern': None,
'dash_style': 'SystemDashDot',
'end_arrow_head': None,
'fill_format': {'color': '#d9d9d9',
'type': 'Solid'},
'join_style': 'Round',
'miter_limit': None,
'sketch_type': 'Curved',
'style': 'Single',
'width': 5.0},
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None},
{'border_bottom': None,
'border_diagonal_down': None,
'border_diagonal_up': None,
'border_left': None,
'border_right': None,
'border_top': None,
'col_span': None,
'column_index': None,
'fill_format': None,
'margin_bottom': None,
'margin_left': None,
'margin_right': None,
'margin_top': None,
'paragraphs': None,
'row_index': None,
'row_span': None,
'text': '',
'text_anchor_type': None,
'text_frame_format': None,
'text_vertical_type': None}],
'height': None,
'minimal_height': 419}],
'self_uri': None,
'style': 'None',
'three_d_format': None,
'type': 'Table',
'vertical_banding': None,
'width': None,
'x': 20,
'y': 10,
'z_order_position': None}
Aspose Storage
file is inside the Zip
Environment:
- Operating System: Linux
- Python Version: 3.10.12
- Aspose.Slides Cloud SDK Version: asposeslidescloud==23.4.0
Steps to Reproduce:
- Use the provided parameters to create a shape in the specified slide of the PPTX file.
- The API call returns a 500 Internal Server Error with the message: “Object reference not set to an instance of an object.”
Additional Information:
- The error message suggests a potential server-side issue with object references.
- This issue is currently blocking the progress of our project.
Please advise on how to resolve this issue or if there is a workaround we can use.
Thank you for your assistance
image.png (40.9 KB)
Chart-QAAdmin-08_28_2024_06_05_57.zip (22.0 KB)