Original topic is here: https://forum.aspose.com/t/5-api-pdf-to-word-ppt/253119.
It seems that the bug has been fixed, but this fault does not last for only a few minutes, but more than 10 hours. It is a major accident. Our product cannot work within the last 10 hours. Please find out the cause and hope that similar faults will not occur again
We are truly sorry for the inconvenience. There was an issue with the load balancer of the server. We have fixed the problem and confident that it will not occur again.