Hi
I am trying to connect to authentication API https://api.aspose.cloud/connect/token but always ending with getting the “429 Too Many Requests” response from API. I am suspect it could be due to rate-limited or blocked.
Please have a look into this once and let me know if needed anything.
Thanks
Can you please provide more details about the frequency of your requests and any specific error messages you are receiving?
Frequency : 3 or 4 / hour
Error Message : 429 Too Many Requests
Thank you for reaching out and sharing the details of the issue you are facing with the 429 Too Many Requests error when accessing the authentication API.
We have noticed that the forum account used to post this query is associated with a free subscription. In order to investigate this issue further — if it is related to rate limits or usage caps etc — we will need to identify the specific paid account that you are using for the API requests.
Could you please share the Order ID and the email address associated with your paid account? This information will help us locate your subscription and provide accurate support.
Looking forward to your response so we can assist you further.
Is it necessary to have paid account to have limited API calls ?
We have deployed a fix; please check your scenario again and let us know if the issue still persists. Thanks.
Looks perfect now. Thanks