401 when converting XLSX to PDF

Aspose.Cells Cloud Product Family
1

For past few days, I encounter

"error"=>{"code"=>"errorAuthorization", "message"=>"Unauthorized", "description"=>"Operation Failed. The authorization data is incorrect."

We have been using https://api.aspose.cloud/v3.0/cells/convert/pdf API. Isn’t there v4.0 API for Cells by the way?
The token is generated via https://api.aspose.cloud/connect/token using client_credentials grant.

I have also words and slides API in use, and they seem not to have a problem, but they are on v4.0 path.
We are using HTTP API making requests with our in-house client in Ruby.

Note: I tried the same request using Node.js SDK with the same error.

{
  "response": {
    "debugId": 2,
    "headers": {
      "date": "Mon, 20 May 2024 11:19:05 GMT",
      "content-type": "application/json",
      "transfer-encoding": "chunked",
      "connection": "close",
      "server": "nginx/1.19.9"
    },
    "statusCode": 401,
    "body": {
      "requestId": "28870a54-26a1-4941-ac0a-4f27a597962a",
      "error": {
        "code": "errorAuthorization",
        "message": "Unauthorized",
        "description": "Operation Failed. The authorization data is incorrect.",
        "dateTime": "2024-05-20T11:19:05.6646297Z",
        "innerError": null
      }
    }
  }
}

type or paste code here
2

@Cloudinary ,

We are fixing the issue. Please try again after a while.

3

Any news? I have the same error for Excel to Json
The authorization data is incorrect

4

@ReneTest , The issue had been fixed .

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