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400 Bad Request generating from a Creatio CRM environment

Aspose.Words Cloud Product Family
,
#1

Hi Support,

We have issues generation PDF’s trough Creatio CRM.
This is the error we get. I tried regenerating the application secret but with no succes.

"Aspose.Words.Cloud.Sdk.ApiException: Bad Request
at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.d__2.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.d__1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__18.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__14.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__18.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__14.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.WordsApi.d__22.MoveNext()

This indicates that the error occurred on the Aspose service side.

Can you please look into this?
Kind regards,

#2

Can you please share email, or client id for further investigation.

#3

Hi,

This is our Client Id: 94061fad-49dd-484c-b668-69879d4abae4

#4

We can’t find any calls from your subscription. Please verify whether the requests from your machine are reaching our servers.

#5

Hi Yaroslaw,

I did get the 400 return from your server? How did I get the reques result without reaching the server?

"Aspose.Words.Cloud.Sdk.ApiException: Bad Request
at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.d__2.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.d__1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__18.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__14.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.d__5.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__18.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.ApiInvoker.d__14.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Aspose.Words.Cloud.Sdk.WordsApi.d__22.MoveNext()

Many thanks for looking into this!

#6

I did find one request from your subscription, and it was successful. The request was to convert the document. May I ask you to check the credentials you pass to the SDK? If they are correct, could you please try regenerating them?

1 Like
#7

Hi Yaroslaw,

I now get succesfull requests! Have you done something?
I regenerated the credentials.

Many thanks!

#8

No, we didn’t change anything, but I’m glad you solved this issue.