Free Support Forum - aspose.cloud

Urgent: Not responding cloud & unable to login to dashboard

It seems there is a huge delay on the API calls and it is hard to login to the Aspose dashboard. Something is wrong? See attachment, it takes >5 min to upload a file.

I’ve re-evaluated the problems we had and now the response times seem okay again. What happened?

Hi Richard,


Thank you for contacting support. We’re in communication with our cloud team to investigate it. We’ll get back to you soon.

Hi Richard,


We’re sorry for the delay. It may be some temporary error. It is working fine now. Please let us know if the error occurs again.