Hello Team,
We are currently unable to convert documents into PDF. Although no changes have been made at the code level, we are unfortunately encountering the mentioned error frequently. Could you kindly verify on your side to ensure everything is functioning as expected?
Note: Specifically, we are seeing only the “504 Gateway Time-out” error during the conversion process, and we have not been able to identify the root cause from our side.
Could you kindly check on your end to see if any related logs are being generated during the conversion? Additionally, we would appreciate scheduling a short meeting to discuss and take the necessary steps toward resolving this issue.
Thank you for your support.
Log (1).zip (537 Bytes)