I would like one of my customers to buy your solution, but I’d like to know your SLAs to convince him. I think about :
- API response times (min, max, average, 93 percentiles…)
- API availability
- backward compatibility between API versions (or maintenance duration of a deprecated version)
If you don’t have any SLAs, at least could you give us a hint of your past performances ?
To give some context : my team is developing a complex business android app for a large French company (3500+ daily users) The users need to generate PDF and/or Word documents on a daily basis for their customers. We’re talking about ~110k documents generated per year.
I personally have used Aspose Total for .NET several years ago, and I’m totally convinced by your product. That’s why I’m pushing it to my customer. However it’ll be much easier for him to accept it, if you can provide us some good arguments so he won’t object
Many thanks in advance.