Not able to convert excel to pdf

Aspose.Cells Cloud Product Family
21

@seqrdocs
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SUP-5828

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

22

@wangtao ,

Any update on Issue ID(s): SUP-5828 ?

23

@seqrdocs ,
A colleague in the platform group is checking this issue. High latency after cloud infrastructure migration to Tyler. I suspect that the high latency is causing the problem you are experiencing, and we are conducting further checks to determine the issue’s specific cause.

24

@wangtao,

Thank you for the update. Please continue to keep us informed.

25

@seqrdocs ,
We will keep you informed of any information.

26

@wangtao ,
Again we are facing issue. Please resolve it on priority. Client asking for permanent solution.

27

@seqrdocs ,
Our colleagues are looking for a better solution.

28

@wangtao ,
Thanks for response.
Previously sometime it was working and sometime it was giving 500 Internal server error.
But now all the time its showing 500 Internal server error.

29

@seqrdocs ,
My colleague is working on this, and I’m testing it too. Hopefully, it will be resolved soon.

30

@seqrdocs ,

My colleague fixed it. Please check if it is normal.

31

@wangtao ,
Yes I checked, Its working now.
Thanks for your assistance.

32

@seqrdocs ,
Thank you for using our products.