No response is returned when executing the PDF creation API

Aspose.Cells Cloud Product Family
22

@xuejianzhang
Do you know the cause of the error?
RequestId:5f635ba53a51dd493ceba020b7f216a4

23

@banana0877 May I ask what is the size of the file that caused the error? If it is convenient, please provide a sample file so that we can actually test it.

24

@xuejianzhang
Please download from here.

25

@banana0877 I tested the sample2.xlsx file you provided and the result was normal. Can you try again to see if the problem reappears?

26

@xuejianzhang It’s a different font.
Please correct it again.

27

@banana0877 ,

Could you tell us what kind of font you use?

28

@wangtao The font is Meiryo(メイリオ).

29

@banana0877 We tested the example2.xlsx file you provided before and converted it to PDF. Meiryo font can be displayed normally. You can take a look at this PDF file and point out any problems so that we can verify and modify it accordingly.
example2.pdf (568.3 KB)

30

@xuejianzhang I will confirm.

31

@banana0877 OK, if you have any questions, you can always give us feedback.