Issue with Aspose Words


#1

Hi Team,

We are doing Html -> Word conversion using Aspose Words cloud.

If we upload and html containing tables, the borders sometimes vanish if we zoom in / zoom out the word document.

A sample html and word document is attached with this post.table_borders_issue.zip (11.9 KB)

If we zoom out the converted document to 150 or 160%, the table bottom border vanishes.

Please have a look at it asap as it’s affecting our live users.

Regards,
Nipun Jain


#2

@nipunjain1964

Thank you for contacting us.

We are unable to reproduce the issue on our end. As you can see in the following screenshots, the Word Document is zoomed to 250% and 200% respectively, but the table bottom border is appearing completely fine.



#3

Hi Team,

As mentioned in my original post, please zoom out the word document to 150 or 160%. Please find attached the screenshot of the issue at 160% zoom level.

image.png (43.0 KB)

We are using Word 2016. image.png (927 Bytes)

Regards,
Nipun Jain


#4

@nipunjain1964,

We have tested your HTML in MS Words 2016 as well and are unable to reproduce the issue. I have attached 2 screen shots for top and bottom borders. Capture.PNG (8.3 KB)
Capture2.PNG (4.0 KB)

Please let us know if we can help you out with anything else.


#5

Hi Team,

We are encountering this issue at certain zoom levels (Issue is happening at zoom level 150 and 160%). Can you please try zooming in and out at different levels.

Regards,
Nipun Jain


#6

@nipunjain1964

We varied zoom levels a number of times from 10% to 500% but we are not able to reproduce this issue a single time. Moreover, we do not believe it is Aspose.Words REST API issue if the table bottom border is missing at a certain zoom level.