Document Conversion REST API Call failing due to Server Error

Aspose.Total Cloud Product Family
1

when it try to connect to the cloud I get the following error

Server Error in ‘/’ Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

2

@katemonument,

Thanks for contacting support. We are investigating this problem and will get back to you soon. We are sorry for this inconvenience.