http://api.aspose.cloud/v5.0/omr/RecognizeTemplate/PostRecognizeTemplate

Aspose.OMR Cloud Product Family
1

Hello,
http://api.aspose.cloud/v5.0/omr/RecognizeTemplate/PostRecognizeTemplate

Above api is not returning a unique GUID. It worked fine 2 days back. Facing this issue from yesterday.Getting below response.
Response: {
id: null,
responseStatusCode: 0,
results: null,
error: {
messages: [
‘’,
'Internal server error. We are working on it. Please wait. \n ’
],
warnings: []
}
}

Attached files for your reference. Awaiting for the resolution at the earliest.
Supporting_files.zip (1.2 MB)

2

@shashiakk
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): OMRCLOUD-242

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

Hello, @shashiakk

Yes, there is an issue, we are working right now to resolve it.

4

Hi,

Thanks for expediting the issue.
And i came to know that below api also throwing internal server issue.
https://api.aspose.cloud/v5.0/omr/GenerateTemplate/GetGenerateTemplate?id=4c26d5de-c8b5-40ec-89dd-9e0be49f77b5

Got below error when i tried with above request.
Request failed with status code 500

Thanks,
Shashi

5

Hello, @shashiakk

Issue is resolved. Please confirm it.

Thank you!

6

Hi @nikita.korobeynikov

Yes, it’s resolved.
Thanks for the support

7

hi @nikita.korobeynikov

I am getting the issue today on below api:
https://api.aspose.cloud/v5.0/omr/GenerateTemplate/GetGenerateTemplate?id=7b3ba686-62ac-4cde-9ae5-c286919c98c8

Api is not returing the data of .Omr file and .png file.
Yesterday it worked fine.

Thanks,
Shashi

8

Hello, @shashiakk

Yes, there were a separate issue.
It is resolved now. Please confirm it.

Thank you!

9

Hi Nikita,

Yes, resolved now.

Thank you for quick response.

Thanks,
Shashi