Getting 504 Gateway Timeout for HTML to DOCX

@andrey.gubal Meanwhile we tried the above html to docx conversion with Words Cloud API and its working. Here is the curl,

curl --location --request PUT 'https://api.aspose.cloud/v4.0/words/convert?format=docx' \
--header 'Authorization: Bearer token' \
--form 'Document=@"/path/to/input.html"'

Could you confirm if we can rely on this API for this conversion? This will unblock our development for now. We initially thought html to docx can be achieved with HTML cloud only. Please provide your thoughts.

@andrey.gubal Any update?

@avinashs2401 thanks for waiting. So this one will not have fast solution unfortunately. The thing is that the output file is not empty. If you open it in Google docs you will see some content, at least partially. If you open it in older office you will see more content. So it’s a matter of Word version that you use. We scheduled work to unify file formatting for different Word versions. We don’t yet have exact ETA for the implementation. So for now please use Words Cloud API. We will respond here when we have updates for the issue.

@andrey.gubal Thanks for the update. We are proceeding with Words Cloud API. Kindly keep us posted here if there are any updates.