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Filemanager has not been initialized Error

I am having the same issue still as of now. Is the fix applied for all users?


Yes, the issue is resolved. Aspose.Words Cloud is working as expected. Please double check the storage name you are passing in the API call is associated with your application. Otherwise, please share your sample code and credentials in a private message. We will look into the issue.



I am not using an internal storage in my api call. All I am doing is sending a word docx file to converted to pdf in the response. Attached is the error message I am getting.asposeError.PNG (17.3 KB)

Thank you,


We are sorry for the inconvenience. We are investigating the issue and will share our findings with you shortly.

@tilal.ahmad I’m having the same issue mentioned here, I’m using aspose-words-cloud-ruby

This is how I’m implementing it:
AsposeWordsCloud.configure do |config|
config.client_data[‘ClientId’] = CLIENT_ID
config.client_data[‘ClientSecret’] = CLIENT_SECRET
@words_api = WordsApi.new
request = AsposeWordsCloud::GetDocumentDrawingObjectsRequest.new(name: document_name, folder: folder_name, storage: ‘S3’)
response = @words_api.get_document_drawing_objects(request)

Also I’ve validated the storage connection here https://dashboard.aspose.cloud/storages and it returns the Valid connection response

Is there something else I need to set up in my ruby script?

Also, testing the API here https://reference.aspose.cloud/words/ when I add my credentials, it is showing this error: " Auth Error TypeError: Failed to fetch"

Screen Shot 2023-02-02 at 11.13.34 AM.png (5.1 KB)
Screen Shot 2023-02-02 at 11.11.38 AM.png (3.1 KB)


Please follow your other post for the problem.