Hi Aspose Support,
Yesterday (05-Aug-2014), I have been noticed about 156 cases of failure in uploading file to Aspose Server when converting pdf from excel template in time range from 07:16 PM GMT+07 to 08:24 PM GMT+07. The detail of error as following in Java codes :
java.net.SocketTimeoutException: Timeout while fetching URL: http://api.aspose.com/v1.1/storage/file/07-04-2014-02-40-51-PM-GMT01-00-DST-350_3148941.xlsx?appSID=febd886e-b9dc-4514-9deb-73f48f81dc71&signature=qGvLWKKgim5wCcQT01qU6lpSOs4com.google.appengine.api.urlfetch.URLFetchServiceImpl.convertApplicationException(URLFetchServiceImpl.java:145)
com.google.appengine.api.urlfetch.URLFetchServiceImpl.fetch(URLFetchServiceImpl.java:45)
com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.fetchResponse(URLFetchServiceStreamHandler.java:417)
com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.getInputStream(URLFetchServiceStreamHandler.java:296)
com.mt.forms.utils.AsposeCellsUtils.uploadFile(AsposeCellsUtils.java:125)
com.mt.forms.utils.AsposeCellsUtils.getPdfDownloadDataNewMethod(AsposeCellsUtils.java:346)
com.mt.forms.utils.AsposeCellsUtils.getPdfDownloadData(AsposeCellsUtils.java:176)
com.mt.forms.servlet.queue.ExcelTemplateQueueServlet.doPost(ExcelTemplateQueueServlet.java:304)
javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.mt.forms.servlet.ServletUtilBase.service(ServletUtilBase.java:400)
org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
com.google.apphosting.utils.servlet.ParseBlobUploadFilter.doFilter(ParseBlobUploadFilter.java:125)
org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
com.google.apphosting.runtime.jetty.SaveSessionFilter.doFilter(SaveSessionFilter.java:35)
org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
com.google.apphosting.utils.servlet.JdbcMySqlConnectionCleanupFilter.doFilter(JdbcMySqlConnectionCleanupFilter.java:60)
org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
com.google.apphosting.utils.servlet.TransactionCleanupFilter.doFilter(TransactionCleanupFilter.java:43)
org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
com.google.apphosting.runtime.jetty.AppVersionHandlerMap.handle(AppVersionHandlerMap.java:254)
org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
org.mortbay.jetty.Server.handle(Server.java:326)
org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:923)
com.google.apphosting.runtime.jetty.RpcRequestParser.parseAvailable(RpcRequestParser.java:76)
org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
com.google.apphosting.runtime.jetty.JettyServletEngineAdapter.serviceRequest(JettyServletEngineAdapter.java:146)
com.google.apphosting.runtime.JavaRuntime$RequestRunnable.run(JavaRuntime.java:446)
com.google.tracing.TraceContext$TraceContextRunnable.runInContext(TraceContext.java:438)
com.google.tracing.TraceContext$TraceContextRunnable$1.run(TraceContext.java:445)
com.google.tracing.CurrentContext.runInContext(CurrentContext.java:220)
com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContextNoUnref(TraceContext.java:309)
com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContext(TraceContext.java:301)
com.google.tracing.TraceContext$TraceContextRunnable.run(TraceContext.java:442)
com.google.apphosting.runtime.ThreadGroupPool$PoolEntry.run(ThreadGroupPool.java:251)
java.lang.Thread.run(Thread.java:724)
I don’t know the exact reason for these cases. I’m using the Google AppEngine Server.
And at present time, everything is OK.
Have you made any changes on your server in that time range ?
Thanks,
Chien