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CRITICAL Cloud REST API Windows Azure Storage Exception

Windows Azure Storage exception: The server encountered an unknown failure: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel…

Our clients are unable to receive their documents. This error surfaced during a live training session, and was extremely embarrassing. This has happened before. Everything was working fine two days ago, and nothing has changed on our side.

@bwalker1

We are sorry for the inconvenience caused. We are trying to reproduce the issue on our end and will share our findings with you shortly.

You never got back to me on this issue, and it’s happening again now. Exact same thing.

@bwalker1

We are able to reproduce the issue on our end and we are working hard to find a permanent solution to this problem at the earliest. We will update you here once the issue is permanently fixed.

This is happening again. It is affecting our customers.

@bwalker1

This is a bit complicated issue and we are putting serious effort to find a permanent solution to this problem. We will update you here as soon as the issue is fixed.

@bwalker1

We are pleased to inform you that the issue has been fixed.

Please contact us if there are any problems.