Converting Presentation Slides to Mpeg4 is Stretching Video

Aspose.Slides Cloud Product Family
1

Hello,

I have a pptx that I have and want to convert it to a Mpeg 4 file. The pptx is in Portrait Mode currently.

I am using the endpoint /slides/{name}/{format}

However when I I get the converted mpeg4 file it shows as a landscape and stretches the video to landscape so it looks all bad and distorted.

Is there any way to have it not do this?

2

@bentest,
Thank you for reporting on the issue. I’ve reproduced the content stretching when converting the PowerPoint presentation to an MPEG-4 video. We apologize for any inconvenience caused.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESCLOUD-2012

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.