Hi,
I’ve tried several times to connect my google drive account, but it has been imposible, I already have the Client ID and the Client Secret code, but apparently the problem is when you try to generate the Refresh Token, It doesn’t do anything, after you push the button, it takes me to the google account sign in page, later to the page where Aspose ask for permissions, but after that nothing happen, the process ends in the aspose dashboard.
Someone can help me.
Thanks in advance.
Could you please provide more details about the steps you have taken to generate the Refresh Token and any error messages you may have encountered?
I followed the steps you give in the help and I don’t get any error message after push the generate refresh token button.
@acctecnologiaca
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): STORAGE-172
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
We’re pleased to inform you that the issue you encountered while configuring Google Drive as a third-party storage — specifically during the refresh token generation process — has now been resolved. Please try again by following the same steps and you should now be able to complete the setup successfully.
If you continue to face any difficulties, don’t hesitate to let us know — we’re here to help.
We appreciate your patience and understanding.
Thank you very much