Hi,
we have successfully used /email/as-file API in past with good results. However, it seems like API is not working as expected. Despite passing an htmlBody, file from the response does not contain a body.
You can replicate the behaviour with your swagger using this payload:
@beeintegrations
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): EMAILCLOUD-474
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
Hi @margarita.samodurova
we are experiencing a problem with the same API that we reported in July. Is it possible to check that everything is working properly on your side, and if so, proceed with a fix as it was done? Thank you very much
It works well for .json files on our side. The problem might have appeared with other types of data. Could you please share the sample code for investigation?
Hi @margarita.samodurova,
after further investigation, we discovered that if the htmlBody parameter is quite large, response returned from aspose cloud is the following:
{'requestId': '8cf0bd4be06dc4aea2f28cfe71451750', 'error': {'code': 'internalError', 'message': "No space left on device : '/tmp/ASPNETCORE_b924053c-4333-48c6-93ed-906774b8e0d4.tmp'", 'description': 'Operation Failed. Internal error.', 'dateTime': '2025-01-15T09:14:34.0672622Z'}}
@beeintegrations
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): EMAILCLOUD-477
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.