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Aspose Cloud Dashboard error: An unexpected error occurred on our website

I downloaded aspose.doc.exporter plugin and installed it in my Wordpress account. I now need the API key. I go to I am logged in. When I try to go to Dashboard I get an error screen that says “An unexpected error occurred on our website. The website administrator has been notified.”

I can’t speak or chat with anyone.


Thank you for contacting Aspose Support.

We are unable to reproduce the error, would you please try to access Aspose.Cloud Dashboard directly using the following URL:

Following article would help you in understanding the steps to get App Key and App SID:

Please feel free to contact us if you face any problem.

I also get an ASPX error when logging in for the first time.


We are sorry for the inconvenience caused.

Would you please let us know you faced this error while logging in using the Aspose account or a third party account like Google, Facebook, and Twitter?