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Error occur in converting PDF from Excel : Such header or footer is not supported yet!


#1

Hi all,

I have converted Excel to Pdf as following sample :
http://www.aspose.com/docs/display/cellscloud/Convert+Excel+Workbook+with+Additional+Settings
File excel template :
Test ExcelTemplate.xlsx

The PDF save options as followings :

true
true
false
None
false
Pdf


=> Errors have occurred in the converting to pdf progress.

Error message when executing the command : saveAs() :
"Such header or footer is not supported yet!"

Please tell me how to fix this issue. Thank you.

Best Regards,
Chien


#2

Hi Chien,


Thank you for bringing this issue to our knowledge.

We have logged the problem in our bug tracking system under the ticket SAASCELLS-98 for further investigation & correction purposes. Unless we have properly analyzed the problem cause, we cannot say for sure what is causing the said error. Please spare us little time to properly analyze the problem on our end. In the meanwhile, we will keep you posted with updates in this regard.

We are sorry for the inconvenience caused to you.

#3

Hi Chien,


Thank you for your patience with us.

This is to inform you that the ticket logged earlier as SAASCELLS-98 has been resolved, and the fix has been integrated in the live service. You may now re-evaluate the scenario to feed us back with your results.